Our Commitment to Your Privacy
Dealermar Blecasino respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
- This policy explains how we collect, use, disclose, and store personal information.
- It applies to all visitors to our website and guests of the hotel.
- By using our website or services, you agree to the practices described here.
Last Updated
This Privacy Policy was last updated on 9 September 2026.
We may update this policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.
Information We Collect
Personal Information You Provide
We collect personal information you voluntarily provide when using our website or services, such as when making an enquiry or booking.
- Name, contact details (email, phone), and address.
- Date of birth to verify age for casino access (18+).
- Payment information if you make a purchase or reservation.
- Any other information you choose to provide in messages or forms.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage.
- IP address, browser type, and operating system.
- Pages visited, time spent, and referring URLs.
- Cookies and similar technologies (see our Cookie Policy).
Sensitive Information
We do not collect sensitive information (such as health or biometric data) unless it is necessary for a specific service and you have consented. If we do collect sensitive information, it will be handled with additional safeguards.
How We Use Your Information
Primary Purposes
We use your personal information to provide and improve our services, respond to enquiries, and manage your bookings.
- To process reservations and payments.
- To communicate with you about your stay or enquiry.
- To verify age for casino access (18+).
- To send you promotional materials if you have opted in.
- To comply with legal and regulatory obligations.
Marketing Communications
With your consent, we may send you marketing communications about our offers and events. You can opt out at any time.
- Opt-out instructions are included in every marketing email.
- You can also contact us to update your preferences.
Disclosure of Information
Third-Party Service Providers
We may disclose your personal information to trusted third parties who assist us in operating our website and providing services.
- Payment processors, IT service providers, and marketing platforms.
- These providers are contractually obligated to protect your information and use it only for the services they provide.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our hotel, guests, or others. This includes responding to lawful requests from government authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Data Security
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- Use of encryption for data transmission (e.g., SSL).
- Restricted access to personal information on a need-to-know basis.
- Regular review of our security practices.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely destroyed or de-identified.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.
- To make a request, contact us using the details below.
- We will respond within a reasonable timeframe, usually 30 days.
Opt-Out of Marketing
You can opt out of receiving marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
Complaints
If you have a complaint about how we handle your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
International Data Transfers
Overseas Disclosure
We do not typically disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles. Any overseas disclosure will be disclosed in this policy.
Contact Us
Privacy Contact
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +61 416 835 924
- Address: 1 Casino Drive, Sydney NSW 2000, Australia